Contact

Where to write

Everything reaches one inbox: hello@spectralbasket.com. A person reads it, and replies usually go out within a few working days.

What we can help with

Corrections first. If a detail in the ranking has changed, a venue has been renamed or a number is out of date, send it over and the page gets fixed. Suggestions for casino hotels that deserve a place in the ten are welcome too, along with questions about how the order was decided.

Press and editorial enquiries are fine. So is a note from a property that would like its own entry checked for accuracy — accuracy, to be clear, not flattery.

What we cannot do

We cannot take a booking, hold a room, change a reservation, quote a rate or chase a refund. This site has no commercial relationship with any hotel on the list and no access to any reservation system. For anything involving an actual stay, contact the property directly.

We also do not sell positions in the ranking, badges, links or sponsored write-ups, so enquiries of that kind will be declined politely.

Gambling support

If gambling has stopped being entertainment, free and confidential help exists almost everywhere. Most countries and regions run a problem gambling helpline, and every licensed operator is required to publish the one that covers its jurisdiction — start there, or with your own health service.